More customers, less tickets: How Hotjar doubled its self-service score
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Coleen Bachi Coleen Bachi
Posted Jan 18, 2022 6 min read
More customers, less tickets: How Hotjar doubled its self-service score

With 53 percent YoY growth, Hotjar needed a customer support solution to help them work smarter, not harder and support their pioneering self-service strategy.