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Writing coach Leslie O'Flahavan on the do's and don'ts of customer messaging
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Leslie O’Flahavan Leslie O’Flahavan
Liam Geraghty Liam Geraghty
Posted Nov 23, 2021 • 20 min read
Writing coach Leslie O'Flahavan on the do's and don'ts of customer messaging
Intercom Intercom

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. Fortunately, it can definitely be taught.

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