So you call yourself a sales pro, huh? You've got the right software in place to back your team up. You're getting some solid leads coming in. You've even brought on a few more reps to help handle the volume. Yet, you're not seeing a pick up in your numbers. What gives?
Typically, the issue is your CRM platform. According to CSO Insights, only 35% of sales reps time is spent interacting with contacts. Further, the Lead Response Report determined the average first call response time for a new lead was 61 hours and one minute. CRM systems aren't designed for productivity, rapid lead follow-up, and high volumes of prospect engagement they're designed for interaction with existing customers.
Sign up to learn what you can do to overcome the CRM design flaws that impact your success.