Arrow left
Consumer Video Feedback / UserTesting / Case Studies
American Airlines + UserTesting
Associated with
Kevin MacFarland Kevin MacFarland
Kimberly Cisek Kimberly Cisek
Lucas Warner Lemasters Lucas Warner Lemasters
4 min read
American Airlines + UserTesting
UserTesting UserTesting

Watch how American Airlines built a benchmarking program to make booking and managing flights easier for customers

Other content from UserTesting
Explore all
Consumer perceptions of AI in healthcare
Report
Consumer perceptions of AI in healthcare
US generational banking report
Report
US generational banking report
Keeping score: The value of experience benchmarking for executives
Article
Keeping score: The value of experience benchmarking for executives
Consumerization of healthcare: Exceeding consumer and patient expectations with user feedback
Article
Consumerization of healthcare: Exceeding consumer and patient expectations with user feedback
Featured by Copy.ai
Master the Art of Prompt Writing: 6 Tips To Writing Better Prompts
Featured
Video
Master the Art of Prompt Writing: 6 Tips To Writing Better Prompts
Copy.ai Claimed Copy.ai