Associated with
Martta Eicher Rabago
Posted Mar 1, 2021
•
10 min read
Change the Game in 5 Minutes: How Jamf Scaled to 20M users in 2020 While Maintaining Retention and Health Scores! | Customer Success and Product Experience Software | Gainsight
Welcome to our Change the Game in 5 Minutes Series. Today, we are sharing lessons from Sam Johnson, Chief Customer Officer of Jamf, and Ben Michael, their Director of Customer Success. We wanted Sam and Ben to share their insights on driving scale and how they think about renewals. Also, is there something beyond their technology level that led to success? And what processes did they change to make all this happen?
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