5 AI Use Cases in ITSM and ITOM - Freshservice Thoughts
Associated with
Veena Ramakrishnan Veena Ramakrishnan
Raghuraman Jaganathan Raghuraman Jaganathan
Posted Sep 30, 2021 3 min read
5 AI Use Cases in ITSM and ITOM - Freshservice Thoughts

A broad enthusiasm for AI is already evidenced by the technology's adoption within many organizations in 2021. Here are the 5 Ai use cases in ITSM and ITOM.

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