Associated with
6 min read
Empathy in CX Goes Beyond Customer Centricity
A common theme across Genesys Xperience 2022 was the shift to human centricity, where empathy in customer experience (CX) builds customer loyalty and long-term revenue growth.
More
Ways to Read:
🧃
Juice It
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Featured by Motion
