KRAFTON satisfies 1 million annual inquiries with Zendesk automation

CRM / Zendesk / Case Studies

KRAFTON satisfies 1 million annual inquiries with Zendesk automation

Associated with

Nakhyun (Caca) Sung

Posted Feb 7, 2023 • 5 min read

KRAFTON satisfies 1 million annual inquiries with Zendesk automation

Zendesk

Video game producer KRAFTON implements Zendesk to improve operational efficiency, data visibility, and CSAT, cutting support costs by 15%.

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