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Mike Bookey

Mike Bookey

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Where Is Conversational AI Headed in 2024?
Article
Where Is Conversational AI Headed in 2024?
How an Open CCaaS Strategy Saves You Money
Article
How an Open CCaaS Strategy Saves You Money
Five Ways Verint Containment Bots Deliver Better Self-Service
Article
Five Ways Verint Containment Bots Deliver Better Self-Service
Navigating the World of Generative AI
Article
Navigating the World of Generative AI
Channel Silos Hurt Customer Engagement: Here's How to Knock Them Down
Article
Channel Silos Hurt Customer Engagement: Here's How to Knock Them Down
Forrester Study Finds that Verint Digital-First Engagement Solutions Deliver Significant ROI
Article
Forrester Study Finds that Verint Digital-First Engagement Solutions Deliver Significant ROI
Improving Health Insurance Chatbots with Conversational AI
Article
Improving Health Insurance Chatbots with Conversational AI
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