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Startek Elevates Customer Experience with Verint Speech Analytics
Jun 16, 2023
Case Study
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A proven business leader with a successful track record of growing technology services businesses on a global footprint. Have successfully partnered with hundreds of client organizations (across Hi-tech, Manufacturing, Insurance, Telecom, Capital Markets, Retail & Healthcare) to help them unlock the potential of technology disruption (AI, Automation, Cloud, Analytics), maximize ROI for delivering exceptional Customer & Employee experiences, deliver brand promise, grow revenues, and define new digital business models.

Have successfully built high performance sales & operations teams to deliver double digit growth, turn around businesses, and define new business models. As member of executive leadership teams has extensive experience working with corporate boards and PE Firms.

Actively engaged with Universities as Board Advisor, founding member of a Non-Profit focused on providing affordable medical care to the underprivileged and a youth mentor on entrepreneurship

Specialties: • Global B2B Sales • Sales Strategy, Execution, Effectiveness and Operations • Cloud, SaaS, Mobile • P&L • Customer Experience • Digital • CCaaS • UCaaS • RPA, NLP, Speech Analytics • AI & ML • Product Engineering • P&L • Business Leadership • Commercial Excellence • M&A • Large Deals • Digital Transformation

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