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Operations Director with 10 years experience in moderation, fraud, workforce management and one to many training strategies. I spend my time working with Fortune 500 companies to make sure their UGC is honest and empowering to consumers. I staff and support a remote workforce of 400 people across the US in 27 languages. I also oversee a team focused on scalability through machine learning. Experience owning process of recruitment all the way through ongoing performance management. Strengths include organization, understanding of the importance of product development for long-term, cost-effective solutions, and managing a large workforce with minimal overhead.
Serious about Authenticity. Passion for workplace culture. Excellent team birthday cake maker.