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Hi, I'm Al 👋🏼 (short for Alejandra!)
I am currently the Director of Retention at DIME - a clean skincare & beauty brand.
My passions revolve around improving brand experiences through data-driven strategies and innovative solutions. I am known for thinking outside of the box, and advocating for the customer at every point of their buying journey.
I consider myself a storyteller eager to fill the gaps between data & customer experience, hyper focused on personalization.
- SMS Strategy
- Email Marketing & Automations
- Loyalty & Retention
- Subscriptions
- Community Management
- Copywriting
- eComm Experience
- Customer Lifecycle
- App Notifications
eComm expert - Shopify Plus, Klaviyo, ReCharge, Yotpo, Attentive, etc.
https://lnkd.in/gZK7i8K7
B.A English, Emphasis in Creative Writing