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I am very passionate about my work, and I always look for ways that we can improve our products and processes. Most importantly, I'm passionate about the customer. I believe that centering our strategy on customer data, both qualitative requests and quantitative signals, is a powerfully effective force.
One of my best assets as a director is providing a strong vision, and I am relentless in pursuit of achieving it. Collaboration is critical, and I love working closely with product managers, designers, engineers, and data analysts, as well as marketing, support and sales specialists.
My favorite thing about working in technology is partnering with our users to design a product that truly fits their needs. Not just building what they *think* they want, but the art is getting to know our users so well that we understand their underlying needs and what the market is missing. When human-centered design and strategic customer data are implemented together, it creates powerful results.