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Carle Health reduces scheduling complexity to provide higher-quality patient care.
Jun 08, 2022
Case Study

Carle and Health Alliance are optimizing system performance which is proving positive for the Patient Care Contact Center. Centralizing services and using SupportPoint for consistency play key roles in the expansion. Our Panviva partners are supporting us in our enterprise-wide solution for cloud based knowledge management. I'm partnering with Digital Engagement and Panviva to develop our first chat bot and with Telecom to upgrade to Cisco Enterprise.

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