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Ideas incubator and collaborative intrapreneur with ten years of experience delivering customer-centric product solutions. An engaging communicator who makes hard-to-understand concepts accessible. Comfortable in leadership and supportive roles with a reputation for bringing cross-functional teams together and driving team-focused success. Envisioned, developed, and productized scalable solutions from ideation to Gartner Magic Quadrant. Broad and deep understanding of customer experience, user-centered design, and product lifecycle management. Track record of cultivating strategic partnerships across all areas of the product portfolio, ensuring immediate business value while continually exploring new market opportunities. Leader in IP development with 13 USPTO pending patents on AI-powered support.
Key areas of expertise include:
✓ Agile methodologies: Scrum, Kanban, Extreme Programming (XP), Lean Development, Crystal
✓ Data center technologies: edge & cloud computing, automation, monitoring & observability
✓ Customer behavior analysis: natural language processing (NLP)