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Versatile business leader with global experience leading sales, services, and operations teams through the challenges of scale and strategic change. Experience and comfort operating across infrastructure and application technology companies.
Energetic hands on leadership style with a proven track record of establishing and altering organizational momentum for the purpose of building results orientated high performing sales, services and operations teams. Customer facing and consultative problem solver successfully establishing and maintaining executive level relationships.
Responsibilities and experience including P&L responsibility for global teams and international operations. Regular speaker and evangelist at customer and corporate public speaking events. Experience with organizational re-design and KPI based performance improvements with a focus on sales and customer success services. Leadership team experience with businesses from $50 million to $1 billion in annual revenues.
Specialties: Customer Experience, Customer Success, Business Strategy Execution and Digital Transformation. SaaS Business Modes, M&A Due Diligence & Integration. Sales Operations, Deal Desk, GTM & NPI Program Management, Field Sales Enablement, Channel Strategy and Operations. Sales and Professional Services for Application, Cloud and Data Center technologies including Application Performance, Relational Database, Virtualization, WAN Acceleration, Security, Backup and Recovery.