Ashley Knowles

Agile, dependable, and results-driven customer success leader with significant experience in SaaS B2B high-growth environment. Proven track record of accelerating customer value through adoption and improving net revenue retention.

I'm currently focused on partnering with our digital client success leadership to incorporate automation and data into the enterprise cohort of accounts, with the goal of driving stronger customer adoption and proactively identifying risk and account health.

I am a solutions-oriented partner, dedicated to CSM professional development, with customer outcomes at the heart of all we do.