Experienced Customer Success leader with a proven ability to develop and scale teams to partner with global enterprise customers and deliver best-in-class account expansion and retention. Achieve results by understanding customer challenges and needs by applying a deep consultative approach; ensuring team has comprehensive product knowledge, proper resources, and industry insights needed to be effective partners; hiring, coaching, and developing top quality team members that can work autonomously and are passionate about delivering value to their customers and contributing to the commercial success of the company through successful account renewals and expansion.