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Accomplished executive with a diverse background and a remarkable 22-year record of success in startups. Recognized as an authority in leveraging big data and machine learning to optimize operations and uncover profitable service opportunities. Experienced leader in IoT, WLAN, Big Data analytics, and Machine Learning Go-to-market Strategies, dedicated to fostering high-performance teams and delivering exceptional service. Sought-after consultant for startups and established organizations, providing invaluable insights for transforming service strategies. Specializes in cutting-edge concepts like "Xaas," Customer Success, and Self Service operations. Engaging speaker known for expertise, innovation, and a proven ability to revolutionize businesses. Committed to driving corporate Diversity, Equity, and Inclusion initiatives through active participation on DEI boards and sponsorship of Employee Resource Groups (ERGs). Connect for captivating speaking engagements and to explore impactful DEI strategies.