Carson V. Heady

My primary focus at Microsoft revolves around supporting our valued healthcare customers and partners. I ensure they have access to all the resources they deserve, empowering them to achieve their business objectives and drive meaningful outcomes. As a global sales trainer, I coach and mentor salespeople and sales leaders, equipping them with the skills and knowledge they need to excel in their roles.

Throughout my journey with Microsoft, I've been recognized as the #1 social seller, demonstrating my proficiency in creating relationships and enabling our customers to optimize their Microsoft agreements, licensing, and cloud solutions. I've been granted the opportunity to write and contribute to required global training for sales professionals and leaders. Awards like Platinum Club, Gold Club, Champion Award (twice), and National ATU Gold Standard Excellence Award have been humbling acknowledgments of my efforts and contributions. As MSFT HLS US Social Selling Lead, I create newsletters, webinars and content for all of our healthcare teams, partners and customers while working closely with marketing and recruiting efforts to optimize processes and engagement.

Beyond my role at Microsoft, I extend my expertise as a strategic advisor to multiple companies. My dedication to sharing knowledge led me to write four best-selling books, which have resonated with professionals seeking valuable insights into sales and leadership.

A firm believer in the power of communication and collaboration, I host a podcast and co-host two others—Connected Teamwork and Social Selling for Newbies, the latter ranking in the top 25% of all podcasts. These platforms allow me to connect with a broader audience and inspire others in their career journeys.

Throughout my career, I have consistently exceeded goals and delivered exceptional results across various leadership roles, including call centers, retail multi-units, B2B, and direct sales.

Beyond written publications, I have been featured in numerous sales publications, hosted radio shows, and have been interviewed on various platforms, including radio, podcasts, and TV. My passion for sharing knowledge has led me to create and administer the LinkedIn Career Advice Network (C.A.N.)