Experienced SaaS Customer Success Manager with a demonstrated history of growing adoption, driving outcomes, and increasing revenue and retention with customers of all sizes, from SMB to enterprise. Advocate for the "voice of the customer" to be heard in all aspects of the organization, and a strategic advisor to customers in accomplishing their business goals. Passionate developer of people who enjoys finding opportunities for colleagues and direct reports to grow in their career, contribute to meaningful projects, and play more to their strengths.
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