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How Texting Across Campus Brought Success to Grand Rapids Community College
Oct 19, 2023
Case Study

Dr. Eric Mullen is GRCC’s dean of Student Success, leading efforts to inspire and empower students to be lifelong learners and provide transformative opportunities for all learners to attain their personal, academic and career goals.

A self-proclaimed “tech nerd,” Mullen looks for innovative ways to leverage technology to connect with students, keep them informed and help them navigate their college experience.

He has worked in higher education for more than 25 years in roles aimed at helping students thrive. At GRCC, he has worked with Student Life, Auxiliary Services, Admissions, Enrollment Management, and Financial Aid. He also served as Student Life director at Aquinas College.

Mullen earned his doctorate in higher education leadership at Western Michigan University. He holds a master's degree from Grand Valley State University and a bachelor's degree from Aquinas.

He is recognized as a leader in the community, serving numerous roles in the American College Personnel Association’s Michigan Chapter, including as president. He also serves as a member of the College Board’s Community College Advisory Board, and was recognized by the Grand Rapids Business Journal as a “40 Under 40” Business Leader in 2013.

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