Fiona Vanderlinde

Fiona Vanderlinde

Followed by members

Most engaged

10 Must-Know Gen AI Terms in Knowledge Management
Article

Latest Content

How to Dip Your Contact Center Toes Into the Cloud with Fiona Vanderlinde
Podcast Episode
10 Must-Know Gen AI Terms in Knowledge Management
Article
Agile Methodology: Powering Successful Knowledge Management Implementations
Article
How to Create a Knowledge Sharing Culture in Your Contact Center
Article

Solution-driven, self-motivated Consultant with extensive experience across varied projects and industries. Can recognise and recommend opportunities to transform company practices into fresh, cost-effective solutions leading to efficient operations and improved customer experience. Able to respond to shifting business, technology, and priorities in a systematic and effective way. An articulate communicator with strong requirements elicitation, problem-solving, and decision-making skills, combined with a pragmatic approach and sound business acumen.

3
articles
1
podcast episode