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I am a 5x Salesforce Certified Professional and a Triple Star Trailhead Ranger with over 13 years of experience in Salesforce administration, CRM, user adoption, and training. I am currently the Lead Salesforce Enablement Program Manager at UKG, a leading cloud-based provider of human capital management solutions.
My mission is to empower and enable our Salesforce users to deliver exceptional customer experiences and drive business outcomes. I design, develop, and deliver engaging and effective training programs, provide ongoing support and guidance, and drive user adoption and satisfaction. I also leverage my skills in social media, marketing communications, and sales support to reinforce customer relationships and promote our brand value. I am passionate about people and technology, and I thrive in a collaborative and agile environment.