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333: Practitioner Stories: Managing Global CX At HSBC
Dec 08, 2023
Podcast Episode
1

An experienced global executive leader with in-depth experience in strategy, leadership, risk management, customer led propositions, digital development and marketing with a history of achieving stretching financial targets.

A leader with Agile change management and influencing skills used to achieve and exceed business performance. A thinker and problem solver creating solutions and carrying them through to implementation. Highly self-motivated with responsibility for developing robust and executionable business strategies and driving digital transformation.

Experience of strategy and proposition development, product launches, development of digital products and services, distribution channel optimization, P&L management and multi channel marketing in both country, regional and global roles.

Experience of working globally across many geographies, cultures and countries including Europe, North America and Africa.

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podcast episode