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My true passion is data-driven business process design, consultation and developing people, with the outcome being able to drive improvements and generate efficiencies. My expertise in this area is weighted towards Sales, Finance, Customer Relationship Management, and Service Delivery environments.
My extensive knowledge of business processes allows me to architect value-based solutions to Stakeholders by dissecting, collating and analysing data and then producing actionable outcomes to drive improvement.
I love getting to know the people behind the processes too, and understanding the people behind the data, and the key interests of various stakeholders within an organisation.
I am always seeking opportunities to share knowledge and discuss industry insights.
I also have a keen interest in developing and guiding others with their careers and offer tailored advice based on their goals and stage of career they are at.
Education and Experience Summary:
ACCA with experience between practice and industry, both at commercial and group level.
Advanced user of Excel and Office.
Professional - ACCA:
Awarded January 2016: Higher Diploma in Accounting and Business.
Salesforce
I currently hold 60+ Salesforce Trailhead badges and have experience working with the Salesforce platform since October 2016. While working on the Sage Financials program, I have configured and customized client Orgs. I have also built custom Apps and Objects for certain solution designs.
Sage
Sage Live/Financials Developer - Certificate of Course Completion
GainSight CSM 201 certified.
Salesforce Administrator Course (Udemy) completion certification (Admin 201) - November
Developer App Builder 401 course completion.
Third Level - IT Tallaght
Bachelor's Degree in Business, Accounting and Finance with a 1.1 Distinction (3.42/4 GPA - unweighted scale).