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Banking and Bots: The Top Challenges of Self-Service in Financial Services
Oct 16, 2023
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As a Global Design Lead at Genesys I am focused on helping our customers optimize their end-to-end customer experience using the power of Cloud-based Artificial Intelligence.

Technical Expertise: Machine Learning, NLP, SIP communications, Omni-channel CX technologies.

Experience in: Business Consulting, Systems Engineering, Enterprise Architecture, & program implementation of large enterprise services.

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