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Taking a Step-by-Step Approach to a Cloud CX Evolution
Oct 16, 2023
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Explore the Benefits of a Cloud CX Evolution at Xperience 2023
Oct 16, 2023
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Business transformation executive with experience driving growth and value creation strategies. Guillaume is a proven change agent with experience delivering pragmatic solutions to strategic challenges.
Servant leader known for excellence in motivating cross-functional diverse teams to achieve common business goals.

Core qualifications:
- General Management
- Business Transformation and Business Operations
- Product Strategy & Product Management
- M&A Strategy, Integration & Synergy Capture
- Strategic Planning and Execution
- Business Performance Management and PMO
- Value Creation Planning (VCP) and Management
- Offshoring & Outsourcing
- Global Management experience (North America, Europe and Asia: Philippines, India & Malaysia)

About Genesys: Genesys powers more than 25 billion of the world’s best customer experiences every year. And top-industry analysts agree: Genesys is the only leader in both cloud and on-premises customer experience solutions.

Great customer experience drives great business outcomes. More than 11,000 companies in over 100 countries trust Genesys. That’s how we became the industry’s #1 customer experience platform. Helping companies deliver seamless omnichannel customer journeys and build lasting relationships is what we do. From marketing, to sales, to service—make every moment count.

Please visit www.genesys.com to learn more about our industry-leading contact center and customer experience solutions, and see our current job openings – we’re hiring!

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