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Built For You: New AI-first releases for better, faster, more personalized support
Jun 27, 2024
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I am a passionate leader with global experience delivering topline impact while connecting & growing people with the fundamental belief that every customer, employee, and interaction matters.

I created new functions (such as CX, research operations, Business transformation) from the grounds up to enable scale and meet the hyper-growth needs of top tech companies. Successfully tackled customer needs while delivering a double-digit increase in experience ratings and improved profitability.

As an ex-DocuSign, ex-GE, ex-ADP, I am proud to lead the CX strategy at AppFolio, building and driving sustainable experiences for consumers & businesses by accelerating value realization.

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