Ian Felder

Ian Felder

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Latest Content

Connect the Dots in Your Data with Customer Journey Analytics
Article
8 Insightful Customer Journey Analytics Examples
Article
The Definitive List of 29 Call Center Metrics and KPIs
Article
Customer Journey Management: Comprehensive Guide
Article
Evolve CX with Customer Journey Mapping and Analytics
Article
Move from Personalization to Customer Journey Orchestration
Article

Entrepreneurial marketing, communications and business development leader adept at improving bottom line results. A decisive strategic thinker and hands on problem solver that delivers effective integrated brand solutions.

Specialties:

Ideation
Brand Development
New Product Development
Business Analysis and Planning
Strategic Partnership Cultivation
Relationship Management
Sponsorship
Entertainment Marketing
Action Sports Marketing
Experiential marketing

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articles