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Using AI to Create a Great Customer Experience
Jun 22, 2024
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✔ HOW I BUILD SUCCESS: I am a creative thinker, digital native and technology leader who grows businesses and teams through empathic leadership, empowerment, relationships and looking at things through a different lens. In essence, I “connect the dots”. I’ve done this both for the company I founded and the 120+ clients I consulted to; consistently growing revenue (10-40% per annum) and transforming profitability.

✔ MY EXPERTISE: is as a CEO, COO and CTO for startups and privately owned businesses naturally understanding their inner workings and what makes them tick and how to get things done. I facilitate growth and transformation through the highly diverse teams I build and lead and my instinctive understanding of digital and technology. My “sweet spot” is that place where digital meets creativity.

✔ INDUSTRY EXPERTISE: I have successfully delivered across a broad set of industries and gained deep operational and change experience in the digital, retail, luxury, fashion, beauty, and hospitality industries.

✔ MY SPECIALTIES: Startups | Digital Strategy | Ecommerce | Retail | Omnichannel | Digital Transformation | Innovation | Product Management | DTC Brands | Business Strategy | Turnaround Strategy | Business Development

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