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Microsoft Dynamics 365 Contact Center is now generally available
Jul 01, 2024
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Microsoft
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Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
Jun 04, 2024
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AI enhances customer service in 2024 release wave 1
Apr 16, 2024
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AI-powered innovations enhance customer service with 2024 release wave 1
Apr 16, 2024
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Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
Nov 07, 2023
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Modernize customer support with Copilot in Dynamics 365 Customer Service
Oct 23, 2023
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Revolutionize customer service with next-generation AI
Mar 10, 2023
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Article
Microsoft Dynamics 365 Contact Center is now generally available
View details
Article
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
View details
Article
AI enhances customer service in 2024 release wave 1
View details
Article
AI-powered innovations enhance customer service with 2024 release wave 1
View details
Article
Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
View details
Article
Modernize customer support with Copilot in Dynamics 365 Customer Service
View details
Article
Revolutionize customer service with next-generation AI
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