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Gartner® names Microsoft Dynamics 365 Sales a Leader  - Microsoft Dynamics 365 Blog
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Microsoft Dynamics 365 Contact Center is now generally available
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Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
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AI-powered innovations enhance customer service with 2024 release wave 1
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AI enhances customer service in 2024 release wave 1
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Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
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Modernize customer support with Copilot in Dynamics 365 Customer Service
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Revolutionize customer service with next-generation AI
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