A Certified Health Access Manager (CHAM) with over 25 years service in revenue cycle (RC) management and the information technology that supports it.
A Certified Revenue Cycle Executive (CRCE-I) and Certified Healthcare Financial Professional (CHFP) with a proven record of transforming the culture and performance of RC operations and process improvement teams. Strong management background with extensive RC experience at the corporate director and department director level at multi-facility health systems.
A Certified Project Management Professional (PMP) with strong technical background in application analysis design, development and implementation. Strong background in business process and methodology analysis, design, development and implementation.
Overall management style emphasizes a systems focus and a project management approach to service delivery with great emphasis on maximizing technology resources and redesigning processes to minimize overall resource utilization.
Management style also emphasizes innovation, teamwork and accountability in the execution of organizational mission using balanced performance metrics linked to organization strategy.
Active in numerous professional organizations. Authored a number of articles on front-end revenue cycle performance improvement. Routinely requested to present on topics ranging from HIPAA Transactions and Code Sets to Revenue Cycle Process Improvement.
Specialties: Functional:
Revenue Cycle Diagnostic Assessment, Business Process Analysis, Department Productivity Analysis, Quality Analysis and Redesign, Revenue Cycle Department Interim Management, Patient Throughput Process Improvement, End-user Training & Education Program Development and Implementation, Revenue Cycle Quality System Auditing and Remediation
Technical:
Vendor Selection, Systems Analysis, Design and Implementation, Project Management, Cerner Invision, Cerner MS4, Soarian Financials, Meditech C/S, McKesson Star, CPSI