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I had my first exposure to sales in fifth grade when I helped my grandparents run a garage sale. I couldn't believe my old toys were worth so much ;)
My Grandpa made a living buying and selling goods at auction houses, garage sales, and flea markets. From a young age, I was his "mini-me" who would help secure the best deal - being a little kid helped. This meant I spent most of my childhood summers traveling with Gramps coast to coast finding goods and reselling them (oftentimes at events like the https://www.good-guys.com/)
From a young age, my peers in school were always amazed at my ability to speak to crowds, operate independently and not get "nervous" for presentations. I guess wandering flea markets solo and swindling deals to old-timers (who love to bargain) had its perks.
This grassroots experience was also coupled with the reality of growing up with entrepreneurs. Both my Mom (Bay Club, Yoga6, Express Fitness) and Dad (Instant Accept, Rocky Ridge Trucks, Merchant First) were founders/starters of businesses in the early days of my life. I spent plenty of my time recording meeting notes, organizing financials, being a receptionist, making sales, etc - before I even turned 15.
By the time I went to college, I'd argue I already amounted to almost 10+ years of business experience.
When I headed off to UNR in 2016 I knew that joining/starting a fast-paced startup was my goal. I knew I couldn't survive with anything less.
I joined MessageDesk as a Junior in college (2018) - at the time we worked out of our founder's living room. It felt like home to me - and not just because they ate Top Ramen too.
When I first joined, we had $0 revenue, 0 customers, and arguably 0 potential and our name was SnapDsk.com (trust me - know)
Today, we serve over 400 businesses across the United States and Canada.
I currently serve as the Head of Product and Sales.
In Sales, I work closely with potential customers (over 1,000 demos completed to date), help them onboard their teams to our product, and take their product feedback to heart.
As we scale, I've developed processes to self-onboard customers and streamline our sales outreach. Enabling our team of <15 to serve the entirety of the United States
As the Product Manager, I take customer feedback and build out our product roadmap. From here I lead the design, implementation, and positioning of features like our shared inbox.
Who am I otherwise? Process-oriented, NFL fanatic, extrovert, cross fitter, comedy fan, and start-up stan.