I am currently the Customer Success Manager for Enterprise Accounts at Iterable where I develop robust strategies to promote customer success. I excel at developing dynamic teams, promoting strategies based on trend research, and fostering close partnerships with clients. Client satisfaction, retention, and success is the name of the game, and they have always been my strongest attributes. Whether you’re looking for a client manager who can strategically lead a team, one who can develop processes to ensure customer success, or one capable of strong working relationships/partnerships, I can deliver that value!
Core Competency Highlights
Project/Program Management
Customer Success Methodologies
Client Engagement & Retention
eCommerce/Marketplace Expert
Influencing Executive Decision-Makers