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As an experienced Operations Leader, I am passionate about improving processes and achieving strategic success. With a proven track record in driving revenue growth, I possess expertise in strategic planning, tactical execution, and cross-functional collaboration. My ability to navigate ambiguity has enabled me to excel in fast-paced environments, where I have brought teams together to execute with precision and attention to detail.
Throughout my career, I have been responsible for collaborating with cross-functional teams to align go-to-market strategy and KPIs to evaluate revenue performance. As a leader in Revenue Operations, I have organized and prioritized resources to make progress on quarterly goals and initiatives. I constantly seek new ways to innovate and automate processes to unlock new ARR, whether that involves improving process efficiency or expanding into new markets.
In addition, I am experienced in high-level forecasting for new business and renewals, enabling me to keep a pulse on quarterly performance. I have led sales and customer success operations practices, such as territory management, quota coverage analysis, and handoff processes. Additionally, I have been instrumental in marketing operations projects, including using Terminus software as "customer zero," balancing the needs of marketing and sales in lead routing and demand planning, and communicating ROI.
As a highly analytical problem solver, I can structure complex problems and develop innovative yet simple solutions that are presented with high-quality executive presentations. My collaborative style has proven to bring teams together, and I have a history of being a neutral third party to assist in decision-making. I am proficient in a variety of GTM software, including Salesforce, Gainsight, CaptivateIQ, Outreach, Pardot, and Terminus.
My goal is to ensure departmental technology aligns with strategy and promotes healthy analytics practices. I also design and provide custom ad-hoc reporting to the finance team, revenue teams, and product organization as needed to measure progress. With my experience and skills, I can consult with key stakeholders to uncover new insights and recommendations in forecasting and evaluating past performance, which help improve revenue performance.