Most engaged

The Key to Customer Service Success Isn't AI or Humans – It's Both
Mar 21, 2025
Article

Latest Content

The Key to Customer Service Success Isn't AI or Humans – It's Both
Mar 21, 2025
Article

Currently building AI Service Agents at Salesforce, with a focus on employee agents like Service Assistant which enables humans and AI to work together seamlessly and deliver next-gen customer service.

Dual-degree graduate in Computer Science and Business Honors from The University of Texas at Austin.

1
article