Kevin Smith

I am a Senior User Experience Researcher with extensive experience that champions customers across the organization. Experience includes leadership and execution of all user research for a Fortune 500 company, employing generative and evaluative methods and collaborating heavily with agile squads – ensuring that solutions are centered on user needs, expectations, and behaviors while also meeting stakeholder and business goals. I'm passionate about scaling out research practice through continually mentoring staff, leading Design Thinking workshops, and teaching research courses.