• Passionate about exploring opportunities around the globe, leading, motivating and inspiring people to make significant contributions toward a shared vision
• 20 years of product, project management, sales development and consulting experience with intimate knowledge of Salesforce Customer Data Platform, Salesforce Mkt Cloud, Service Cloud and Sales Cloud, Oracle CX solution portfolio (Oracle Service Cloud, Oracle Marketing Cloud and Oracle Sales Cloud) as well as SAP CRM.
• 6X Salesforce certified: Salesforce CDP Accredited Professional, Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Marketing Cloud E-Mail Specialist, Salesforce Certified Marketing Cloud Consultant
• Strong believer that one constantly needs to learn and adapt
• Superior communication, presentation and team skills in culturally diverse and multi-lingual settings
• Ability to clearly define and communicate projects goals and break complex issues into manageable tasks
Areas of Expertise:
* CRM
* CDP
* Software Product Development, Waterfall and Agile Methodologies, Certified Scrum Product Owner®
* Enterprise Cloud Software
* Sales Development
* Solution Selling
* Project Management
* Customer Experience Journey Mapping
* Design Thinking
* Fluent in 5 languages
5 things you will not see on my resume:
*Blogs I passionately follow- James Altucher-http://www.jamesaltucher.com/, Steve Blank-https://steveblank.com/ , Mitch Joel- http://www.twistimage.com/blog/
*Favorite TED talks- http://snippetsofcuriosity.wordpress.com/2011/07/05/my-favorite-ted-talks/
*Favorite writers- William Dalrymple, Jhumpa Lahiri, Yival Harari, Malcolm Gladwell
*Favorite books- "Black and White- the way I see it", "Outliers", "The Achievement Habit", "Designing Your Life", "Man's Search for Meaning"
*Favorite artist- Omara Portuondo, Cuba