Lisa Boles

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Wishful Thinking: A Bot for Everything

Article

Wishful Thinking: A Bot for Everything

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Show Your Employee Appreciation (Hint: It's Better Than Your Average SWAG)

Article

Show Your Employee Appreciation (Hint: It's Better Than Your Average SWAG)

Verint

2024 Digital Trends for Retail Banking and Beyond

Article

2024 Digital Trends for Retail Banking and Beyond

Verint

A New Way to Meet the Challenges of Personally Identifiable Information (PII)

Article

A New Way to Meet the Challenges of Personally Identifiable Information (PII)

Verint

Time Is Running Out! Don't Miss Engage 2023 Encore. Register today!

Article

Time Is Running Out! Don't Miss Engage 2023 Encore. Register today!

Verint

Are You Losing Out with These 3 Common Speech Analytics Mistakes?

Article

Are You Losing Out with These 3 Common Speech Analytics Mistakes?

Verint

Why We Do What We Do-Tales from the Dark Side of Customer Service

Article

Why We Do What We Do-Tales from the Dark Side of Customer Service

Verint

Lessons Learned in 2022 and Predictions for 2023

Article

Lessons Learned in 2022 and Predictions for 2023

Verint

Will AI Make Customer Service Agents Obsolete?

Article

Will AI Make Customer Service Agents Obsolete?

Verint

The Keys to Keeping (and Even Gaining) Customers During an Economic Downturn

Article

The Keys to Keeping (and Even Gaining) Customers During an Economic Downturn

Verint

Articles

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Wishful Thinking: A Bot for Everything

Article

Wishful Thinking: A Bot for Everything

Show Your Employee Appreciation (Hint: It's Better Than Your Average SWAG)

Article

Show Your Employee Appreciation (Hint: It's Better Than Your Average SWAG)

2024 Digital Trends for Retail Banking and Beyond

Article

2024 Digital Trends for Retail Banking and Beyond

A New Way to Meet the Challenges of Personally Identifiable Information (PII)

Article

A New Way to Meet the Challenges of Personally Identifiable Information (PII)

Time Is Running Out! Don't Miss Engage 2023 Encore. Register today!

Article

Time Is Running Out! Don't Miss Engage 2023 Encore. Register today!

Are You Losing Out with These 3 Common Speech Analytics Mistakes?

Article

Are You Losing Out with These 3 Common Speech Analytics Mistakes?

Why We Do What We Do-Tales from the Dark Side of Customer Service

Article

Why We Do What We Do-Tales from the Dark Side of Customer Service

Lessons Learned in 2022 and Predictions for 2023

Article

Lessons Learned in 2022 and Predictions for 2023

Will AI Make Customer Service Agents Obsolete?

Article

Will AI Make Customer Service Agents Obsolete?

The Keys to Keeping (and Even Gaining) Customers During an Economic Downturn

Article

The Keys to Keeping (and Even Gaining) Customers During an Economic Downturn

Does Your Approach to CX "Add Up"?

Article

Does Your Approach to CX "Add Up"?

Specialties: Creative marketing content creation. Lead generation.
Producer/Writer/Project Manager/Editor - Video, Webcast, Broadcast, Multimedia

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