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Conversica Next-Gen Chat: AI Is Ready for Prime Time
Nov 21, 2022
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Mark Jancola currently serves as the CTO and Co-Founder at Suplari, Inc. an innovative provider of enterprise software solutions that enable companies to strategically manage their financial decisions. Suplari is at the intersection of Finance & Procurement, Generative AI, enterprise analytics, and spend management. Mark is responsible for product & engineering, customer success, and corporate operations.

Previously, Mark served as Chief Development Officer at Conversica AI, a leading provider of Digital Assistants helping organizations attract, acquire and grow customers at scale using LLM / GenAI capabilities.

Prior to that, Jancola served as Executive VP Engineering & Operations at Apptio (a Vista Equity Partners portfolio company and now IBM). In this capacity, Jancola established worldwide product development operations across multiple sites in the US and India.

Earlier at Apptio, Jancola served as the GM of the Apptio Digital Fuel business where he was responsible for all facets of business operations (P&L responsibility) and acquisition integration. From 2009 through 2017, Jancola served as VP, TBM Products and Engineering responsible for defining and delivering on the product strategy to power the flagship business of the company. Jancola built the team, product offerings, and technical operations necessary to go from initial startup to one of the fastest growing, successful enterprise software companies in history.

Previously, Jancola was VP of Engineering at HP Software, overseeing worldwide R&D activities in the Business Service Automation division (700+ engineers). This division encompassed datacenter and desktop client automation products spanning legacy HP solutions and the Opsware line of products (HP acquired Opsware for $1.6B in mid-2007).

Additionally, Jancola was VP of Advanced Products and Technology at MidStream Technologies, Inc. Jancola began his career at Active Voice Corporation, where he held multiple positions over a ten year period.

Jancola holds an MBA and BSEE from the University of Washington. He is a regular guest lecturer at the UW, and a periodic speaker at industry / technical conferences.

Specialties: Executive leadership, general management, developing people and teams, business operations, product strategy and management, customer success, LLMs and GenAI, SaaS / DevOps, technical and datacenter operations, software engineering, applying data to solve real world problems, and quality assurance.

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