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As a strategic Executive Advisor and Customer Success and Account Management team member/leader, I guide enterprise Account Management activities and Sales results. I bring 14+ years’ experience as a key team contributor, including 8 years driving Sales teams to increase B2B technology solutions sales revenue while ensuring customer success.
In addition, I lead the cultivation of client leadership team and C-Suite partnerships, ensuring trust and seamless solution delivery. Employing a consultative approach, I provide clients with global solutions that increase productivity and business sustainability.
My style is adaptive and focused on business needs and I easily shift between serving as an individual contributor and team member to leading projects and teams when required.
SOLUTION EXPERTISE
Tech
SaaS
Enterprise
Startups
Cloud
DRaaS
Disaster Recovery
Business Continuity
KEY STRENGTHS
Customer Success / Account Management
Sales Team Leadership
Sales Enablement
Customer Experience
Client Relations
Talent Development
Quota Attainment
Inside Sales Department Launch
Agile Project Management
Enterprise Contract Negotiations
Resource Optimization
I am a true believer in the power of collaboration and diversity of thought and involve the talented professionals around me when tackling a sticky problem to create progress. I also have a knack for solution innovation and can see resolution or business development opportunities when others do not.
My approach is proactive and action-oriented – I like to take the ball and run with it and do so in an organized, coordinated fashion. I extend this approach to my teams, coaching and facilitating professional development and cross-functional project collaboration. I was initially trained in architecture design and management which gives me a holistic systems perspective.