Nir Kalish

A versatile business strategist with repeated success in building, scaling, and optimizing revenue across diverse industries and organizations. My expertise in building relationships with C-level executives, leveraging a business value approach, and using Customer-Led Growth methods have been instrumental in delivering success. In addition to being an advisor to start-ups' Founders and CS leaders, I also serve as a CS coach and mentor for Catalyst Coaching Corner and as a Customer-Led Growth (CLG) advisor in Catalyst's executive community.

Key accomplishments include:
- Client Experience: Reducing client onboarding time by 80%+ and achieving a 95%+ retention rate for two different companies.
- Team Development: Building and leading 7 new client teams from inception aligned with company growth and client needs.
- Technology Optimization: Increasing productivity by 50% by automating client operations through technical tools.
- Revenue Growth: Growing existing client contracts with 140% NRR through engagement and data strategies.
- Thought Leadership: Advising company C-Suite leaders and client executives on customer success, revenue, and business value.

Industries: Cybersecurity | SaaS | CDN | Machine Learning | AI | E-Commerce | Defense and Satellites

Passion Projects: Design & Lead Self-Defense Workshops for Women & Teens (Since 2019) | Sexual Assault Emergency Hotline Counseling (2003-2010)