Paul Bonner

Fancy being part of the CRM evolution at THG…?

• Help to define the global CRM strategy across over 150 websites
• Develop both new and existing communication channels including Email, SMS, Apps, Push Notifications, Social and more
• Full ownership and accountability for your channels and territories
• Help to shape and develop our custom built, in-house CRM system
• Collaborate with other teams to improve customer experience and retention
• Drive improvements to the customer journey with initiatives such as Wishlists, Preference Centre, Personalisation and automation

Get in touch if you want to be a part of something special…