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Highly focused, self-motivated, and proactive in using my Industry experience, technical skillset, communication abilities in adding value to quality, profitability, and client experience.Meticulous and persevere in achieving near-perfect deliverable.
Specialized in Cloud, Bigdata, AI, ML, DL, CRM, Enterprise Automation, RPM, Enterprise Mobility, Bots, E-commerce, IoT.
12+ Years of Experience in CRM Administration, Development and Integration experience in Health care, BFSI, Field Service Management, Project Management, Design, Engineering, Entertainment Software, and Mobile Technology Domains.
Extensive knowledge on the Salesforce BI tool, Vlocity, Tableau, Google Analytics, Einstein Analytics, Event monitoring, and Adobe Marketing suite, AEM, Reltio MDM.
📌 Experience with AWS architecture – EC2, AWS Lambda, AWS Machine Learning (SageMaker, Deep lens..etc), AWS Echo & Amazon Glue, and different tools (e.g. API gateway, Glacier, S3 buckets, SQS, SNS, AWS Arora, and traditional databases).
📌 CRM’s:
Salesforce, Siebel, Microsoft dynamics, Vlocity, Apptivo, Veeva, Veeva Vault, Veeva Network, Service Max, Service Now
📌 Salesforce Products:
Salesforce Sales, Service, Community, Health, CPQ, Einstein, HEDA, Pardot, Marketing, B2B & B2C Commerce, OMS, Financial, Manufacturing, App cloud, Survey and Feedback Management, FSL, Consumer Goods, Revenue Cloud, Heroku, Vlocity Energy and Utilities Cloud & Integrations with Cross Clouds
📌 ETL &Integration Platforms:
Informatica Power Center, IBM WebSphere Cast Iron, Apatar, MuleSoft, Dell Boomi, Tibco, Apigee.
📌 Web services: RESTful, SOAP, JMS.
📌 Mobile Technologies: IOS Objective-C, Android- Java, Ionic 2
📌 Technologies: Java, Java Script, .Net (WCF, Web API, MVC, ASP.Net), JQuery, CSS, HTML5, Angular JS, Python, Angular2 (Native scripting), Native2
📌 Version Control Systems: Git, Subversion, Perforce, Flosum, Copado.
📌 Project Management and Reporting Tools: Proof hub, Trello, Rally, JIRA, Basecamp, milestones PM.
📌 Monitoring/Build Tools: Splunk, IFDB, Selenium, Ant, Jenkins.
📌 Leadership: P&L, Vendor Management, IT COTS, Performance Measurement, Global Team Management, Team mobilization, Staff Development