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➝ 10+ years of customer service experience across multiple industries
➝ Process development and operations oriented mind with a proven track record of increasing customer time to value and team efficiency
➝ Published researcher always looking for creative solutions to tackle problems
➝ A forever learner ready to listen and ask questions
➝ Trusted and dependable teammate
➝ Values and commits to staying human and work/life balance
➝ Adventure & fitness enthusiast! Follow along: https://phyllisduff.blogspot.com/
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