Ricardo Solano Mulett

Ricardo Solano Mulett

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Latest Content

Back to Basics: Contact Center Dashboards
Article
The Value of a Modern Voice Strategy in Customer Service
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Modernize the Contact Center Back Office with Automation and Task Routing
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A passionate CX advocate seeking to leverage technology, data, and AI in creative ways to optimize the journey of consumers and employees, to achieve the best business outcomes.
I seek to apply my knowledge of the market, products, and customer needs to promote effective solutions to their problems in a simple and clear way.

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