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I am a seasoned technical program manager, committed servant leader, and catalyst for organizational change with 15+ years of diverse experience. Throughout my career, I have been a driving force behind project management operations (PMO), digital innovation, solution delivery, channel marketing, go-to-market planning, and strategic partner/vendor management. I excel in leading Agile teams to develop and deliver top-notch hybrid cloud enterprise business applications and business intelligence solutions.
I have extensive experience in shaping vision, strategy, processes, metrics, governance frameworks, and quality standards for implementing large, complex application/hybrid cloud solutions. I specialize in program management, service delivery operations and governance, combining a customer-centric mindset with a deep understanding of Agile methodologies. I am an innovator and problem solver with a process-driven approach that leverages people, process, and technology to optimize the best business outcome.
I also have deep expertise in coaching and training national/multinational teams in matrixed organizations, advising and influencing executive leaders, and collaborating seamlessly with internal stakeholders and external vendors to drive successful solutions delivery.
Last but not least, I have unique B2C experience as a 10-year multi-site franchise owner/operator of Gymboree Play & Music, a parent-child development learning center. The center offered age-appropriate programs for children 0-5 years of age including play & learn, music, art, and school skills to nurture the physical, social, and cognitive development of the whole child.