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As a tactical and knowledgeable leader, I have a strong background spanning 20+ years in directing high-performance teams and applying strategic business planning to further revenue growth. My proactive ability to establish long and short-term strategies to boost customer satisfaction has led to improved customer retention and enhanced revenue.
My industry focus is uncovering new insights and creative business opportunities. Driving a team of diverse perspectives towards a unified vision. I am passionate about solving complex problems while helping people along the way.
In addition to this valuable experience, some skills include:
• Recruiting & Relationship Building
• Servant Leadership & Customer Service
• Financial Planning & Process Improvement
• Training & People Development
• Multi-Unit Management & Adaptability