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Community First Credit Union's path to enhancing member experiences and digital transformation
Aug 29, 2024
Case Study

Relationship builder. Expertise in Communications, Technology, CX, DX, EX, UX, Marketing, and Business Development. Specialize in B2B & B2C digital & traditional strategic planning to promote engagement, user acquisition, conversion, and retention. Curious learner and an avid listener who loves to build on past success and imagine new opportunities.

Adept at working through vision setting, engaging others in the vision, and building actionable plans and roadmaps. Proven background in collaborating with shareholders, team members, and developers, defining, documenting, and iterating products, managing scope and budget, and delivering on deadline. Enjoy fostering strong teamwork, having fun, and celebrating milestones.

Professional with experience pulling insights from analytics, incorporating fresh market trends, and optimizing Voice of Consumer feedback. Subscribe to the practice of incremental improvements and iterative development to attain business goals.

SPECIALTIES INCLUDE:
Curation & Optimization of Experiences | Website & Marketing Technology | Digital & Traditional Channel Strategies | Branding & Communications | New Business Development | Creative Direction | Event & Trade Show Management | HR & Student Recruitment | Project & Product Management | Research & Analytics | Team Development | P&L Management | Vendor & Community Relationships | Customer Service

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